Privacy Policy

Introduction

At Ripper Casino Australia, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data obtained through your interaction with our website. By using Ripper Casino, you agree to the practices outlined in this document.

This policy is based on the Australian Privacy Principles (APPs) under the Privacy Act 1988 and aligns with international standards, including the General Data Protection Regulation (GDPR). Our goal is to provide a transparent and secure environment for players who value both fair gaming and data protection.

Scope and Purpose

Ripper Casino Australia operates as a licensed online casino, offering real money pokies, table games, and live dealer entertainment. This Privacy Policy applies to all visitors, registered players, and affiliates who access or interact with our website.

The document covers how we handle information related to your account registration, payments, customer support interactions, and website usage. It also explains your rights and the security measures in place to protect your personal data.

We collect only the information necessary to operate legally, provide gaming services, and ensure a safe and responsible gambling environment.

Information We Collect

Ripper Casino collects and processes personal and non-personal information to facilitate account management, regulatory compliance, and user experience improvement.

1. Personal Information

We may collect and store the following details when you register or use our services:

  • Full name and date of birth
  • Residential address and country of residence
  • Email address and phone number
  • Payment details (e.g., banking method, account number, wallet ID)
  • Verification documents such as ID or proof of address
  • Communication records with our support team

This information allows us to verify your identity, process transactions, and comply with legal obligations such as anti-money laundering (AML) requirements.

2. Non-Personal Information

Automatically collected data includes:

  • Browser type, device model, and operating system
  • IP address and approximate location (country-level only)
  • Access times, session duration, and traffic source
  • Clickstream data and interaction history within the casino

These metrics help us analyze website performance and prevent security threats such as fraud or unauthorized access.

3. Cookies and Tracking Technologies

Ripper Casino uses cookies to optimize functionality and personalize the user experience. Cookies store preferences like language, currency, and login sessions, helping us deliver faster and more reliable service.

We also use third-party analytical tools such as Google Analytics to measure traffic trends anonymously. You may disable cookies in your browser settings, though some site features may not function properly as a result.

How We Use Collected Information

We collect and process data strictly for operational and legal purposes. Specifically, your information is used to:

  1. Verify player identity and prevent underage gambling.
  2. Process deposits, withdrawals, and bonus claims securely.
  3. Maintain compliance with licensing, taxation, and AML requirements.
  4. Improve the quality, design, and usability of our website.
  5. Communicate relevant updates, promotions, or account notifications.
  6. Detect and prevent fraud, abuse, or prohibited activity.
  7. Provide responsive customer support and resolve disputes.

Ripper Casino does not sell or rent personal data to third parties. Data is shared only with trusted service providers who support payment processing, verification, or compliance, and all such partners are contractually obligated to maintain confidentiality.

Legal Basis for Processing

Under applicable data protection laws, Ripper Casino processes personal information based on the following legal grounds:

  • Consent: You voluntarily provide personal information when registering or using our services.
  • Contractual necessity: Data is required to provide gaming services and process financial transactions.
  • Legal obligation: We must retain certain records to comply with AML, KYC, and responsible gambling laws.
  • Legitimate interests: We process limited non-personal data to improve security and enhance user experience.

You may withdraw consent or restrict processing at any time by contacting our support team.

Data Storage and Security

Ripper Casino employs robust technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction.

All sensitive data – including passwords and payment details – is encrypted using 256-bit SSL encryption. Access to databases is limited to authorized personnel operating under strict confidentiality policies. The site infrastructure is hosted on secure servers located in regulated jurisdictions that meet international cybersecurity standards.

We conduct regular audits, penetration tests, and software updates to ensure system integrity. Although no online system can guarantee absolute security, Ripper Casino maintains industry-leading protocols to minimize risks.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes stated in this policy or as required by law.

For example:

  • Account and transactional data may be stored for up to seven years for legal and tax compliance.
  • Analytical and non-personal data may be retained for shorter periods to improve service functionality.
  • Upon account closure, data may be archived securely to prevent re-registration during self-exclusion periods.

After the retention period, data is permanently deleted or anonymized beyond recovery.

Disclosure to Third Parties

Your information may be shared with carefully selected third parties that provide essential services, including:

  • Payment processors and banking institutions
  • Identity verification and KYC service providers
  • Regulatory authorities or law enforcement (when legally required)
  • Hosting and IT maintenance partners
  • Data analytics and anti-fraud systems

All external partners must comply with data protection laws and are prohibited from using your information for any purpose other than fulfilling contractual obligations to Ripper Casino.

International Data Transfers

Some service providers or data processors may operate outside Australia. When transferring personal data internationally, Ripper Casino ensures adequate safeguards are in place, including encryption, contractual clauses, and compliance with recognized privacy frameworks such as the GDPR.

By using our services, you consent to the transfer of your information to trusted partners located in jurisdictions that maintain appropriate privacy protections.

Your Rights as a Player

In accordance with the Australian Privacy Principles and other relevant regulations, you have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Ask for inaccurate or outdated data to be rectified.
  • Erasure: Request deletion of your personal data, subject to legal retention obligations.
  • Restriction: Limit how your data is processed in specific situations.
  • Data portability: Receive your data in a structured, machine-readable format.
  • Objection: Withdraw consent or opt out of direct marketing communications.

All requests can be made via our Contact Us page. We will respond within 30 days and take necessary action where applicable.

Children’s Privacy

Ripper Casino strictly prohibits access to anyone under the age of 18. We do not knowingly collect or store information from minors. Age verification procedures are applied during registration and withdrawal to ensure compliance. If we become aware of data collected from a minor, it will be deleted immediately, and any associated accounts will be closed.

Responsible Gaming and Data Integrity

As part of our commitment to responsible gambling, Ripper Casino uses personal data to help identify risky behavior and provide appropriate support. Data analytics may be used to detect excessive gaming patterns, flag potential addiction risks, and enforce voluntary self-exclusion or deposit limits upon request.

We treat all such data confidentially and never disclose it for commercial purposes. This information is used solely to protect player welfare and ensure that gambling remains an enjoyable and controlled activity.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation, technology, or business operations. The revised version will include a new “Last Updated” date and will be effective immediately upon publication. We encourage players to review this page regularly to stay informed about how their information is protected.

Last Updated: November 2025

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or data handling practices, please contact our privacy team through the Contact Us page on our website.

Ripper Casino Australia is dedicated to maintaining transparency, accountability, and user trust in all matters related to data protection. We will handle your inquiry promptly, confidentially, and in accordance with applicable privacy regulations.